Purposes of Data Processing
We use personal data to enhance user experience, provide customer support, and improve our products.
Personal data is processed for specific purposes related to service delivery and user support.
Privacy Policy Overview
This privacy policy outlines how we collect, use, and protect personal data from our users.
Data Sharing Practices
We may share data with service providers who assist in delivering our services under strict contractual obligations.
Third parties that receive personal data are required to maintain confidentiality and security.
Legal Disclosures
Data may be shared with law enforcement or regulatory authorities when required by law.
We may disclose personal data to comply with legal obligations or protect our rights.
Contact Information
Email
Phone
+1 604-983-7144
Address
153 Spadina Road, Toronto ON M5R 2T9
General Inquiries
Data collection overview
How information is collected and how cookies work
This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.
Data collected
Data Collection Practices
We collect personal data such as contact information, device usage data, and preferences to enhance user experience and provide support.
The categories of data collected depend on user interactions with our smart pet care devices.
Sources of data
Sources of Data
We gather data from user inputs, device functionality, and usage analytics to improve our services.
Data is obtained directly from users during registration and through device interactions.
Cookie types
Types of Cookies Used
Essential cookies are necessary for the website to function, while performance cookies help us understand user behavior.
Cookies may be categorized as essential, performance, or functionality cookies.
Cookie controls
Cookie Management
Cookies are used to enhance functionality and user experience; users can opt-out or delete cookies as desired.
Users can manage cookie preferences through their browser settings to control data collection.
User Rights
User Rights
These rights include access, correction, and deletion of personal data, among others.
Users have specific rights regarding their personal data, subject to applicable laws.
Requests
Exercising User Rights
We will respond to requests for exercising rights within the timeframe mandated by law.
Requests regarding user rights will be addressed in accordance with legal requirements.
Data Retention
Data Retention Policy
Data is regularly reviewed and securely deleted when it is no longer needed for operational purposes.
We retain personal data only as long as necessary for the purposes outlined in this policy.
Policy Updates
Policy Updates
Updates to this policy will be communicated via our website or direct notifications as necessary.
We will notify users of significant changes to this policy through appropriate communication channels.